KYC Operations Analyst 2 – C10
Citi — Mumbai, Maharashtra
₹4–10 LPA (HireSetu estimate) · 0–2 yrs exp · Freshers eligible · Full-time · Apply by 14 Nov 2026
HireSetu listing reference 06623b — confirm requirements below, then apply on the employer site.
Quick answer: A C10-grade KYC operations job in Mumbai reviewing client profiles, updating forms and chasing documents before due dates. Zero to two years is enough, and bank experience in account opening or pre-requirements gives you the running start.
From Citi's job posting
The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities
- Conduct client profile reviews for customer accounts
- Review all information and documentation ensuring compliance with local regulation and Citi standards
- Update KYC forms and client profiles according to policy requirements
- Follow up with clients to ensure information is received before due dates
- Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Support execution of business decisions within the function by translating direction into actionable steps and ensuring effective follow‑through. Address non‑routine situations and practical challenges by applying judgement to identify solutions or take decisions within scope. Support effective functioning of the business area by ensuring processes are implemented consistently and outputs meet expected standards. Will operate across varied and evolving situations, exercising discretion to respond to changing requirements and priorities, while ensuring reliability, timeliness, and quality in execution within defined scope.
- Applies domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks. Will evaluate business requirements by analyzing complex issues, forming well‑reasoned views, and recommending practical, implementable solutions. Apply structured thinking, analytical rigor, and creativity in approaching work, particularly in situations where standard methodologies may require refinement. Exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, taking into account the broader business context and potential implications.
- Independently exercise judgement and decision-making in managing day-to-day responsibilities, including evaluating complex situations, resolving issues, and determining appropriate courses of action. Drive and influence delivery of work within area of responsibility, contributing to operational priorities and ensuring progress against timelines. Will be accountable for delivery outcomes, including quality and timelines, and may have a measurable impact on business results within scope. In addition, will provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps to ensure delivery meets expected standards. Take ownership of decisions and deliverables within remit, applying analytical thinking and professional expertise to solve problems and ensure effective outcomes.
Qualifications
- 0-2 years of relevant experience
- Experience in banking operations, preferably in the client account opening and pre-requirements process.
Education
- Bachelor's degree/University degree or equivalent experience
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
Text from Citi's official job posting, formatted by HireSetu. The employer's own page is the final word on details.
The calendar runs this job
Days go on client profile reviews: checking what came in against local regulation and Citi's own standards, updating KYC forms, and following up with clients so documents land before due dates. You also track records through the Appendix approval step and build action plans for records about to expire. A record going past due is the failure this role exists to prevent, so the work suits someone who keeps a list moving and escalates early when a client goes quiet.
The later responsibility bullets are written at grade level: judgement, ownership, delivery under shifting priorities. Treat the KYC duties as the actual job and that language as how Citi describes a C10. Appendix approval is house shorthand, so get that step explained to you before you say yes.
The CV that gets read
Put any account opening, pre-requirements or periodic review work at a bank at the top, even if it ran six months. Name the document types you handled and which regulations you checked against. A fresher can put an internship or a project on CDD process in that spot.
The skills list is governance vocabulary: credible challenge, risk identification, risk controls and monitors, management reporting, program management. Each needs a line of evidence under it. Credible challenge, for instance, means questioning a file that looks complete. Zero to two years and a bachelor's degree are the hard filters; banking operations is marked preferable, so a strong graduate with no bank on the CV still gets read.
The path into AML work
Two years of profile reviews puts you in line for AML roles: periodic review teams, quality control, transaction monitoring, investigations. Citi's Mumbai operation is large enough to hold several of those teams, and moves between them happen. Compliance advisory is the longer path, and it rewards people who can read a regulation and restate it plainly, which is much of what profile reviewing trains you to do.
Prepared from Citi's job posting and checked against it before publishing. See our Editorial Policy.
How to apply
- The Apply button opens this job on Citi's careers site (citi.wd5.myworkdayjobs.com).
- Its requisition number is 261004697; search for it on the careers site if the link ever stops working.
- Applications close on 14 Nov 2026.
- Workday logins are separate for every company, so you need an account made for Citi.
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