Feedback — Help Us Improve HireSetu

Why feedback matters

HireSetu combines technology-assisted monitoring of public employer career pages with human editorial judgment. Your feedback closes the loop when automation misses an edge case or when candidate-facing context can be clearer.

We store feedback securely to prioritize fixes. Feedback is not sold to recruiters and is not used to create fake job listings.

What to include

• The page URL you were using
• What you expected versus what happened
• Browser/device for display or performance issues
• Screenshots when possible (never include passwords or OTP codes)
• Job URL when reporting listing accuracy problems

Common feedback topics

• Search and filters did not surface expected jobs
• Company or industry page content felt incomplete
• Apply link failed or redirected unexpectedly
• AI Resume Optimizer output quality
• Account sign-in or profile issues
• Advertising or cookie consent experience
• Mobile layout or performance problems

Listing problems

For expired jobs, broken apply links, duplicates, or suspicious postings, use Report a Job — that route reaches our listing review queue faster than general feedback.

Include enough detail for us to locate the listing: company name, role title, city, and the HireSetu job URL.

Privacy and retention

Feedback submissions may store your message, optional email, page path, category, and a truncated user-agent string. See our Privacy Policy for retention and deletion requests.

Do not include government ID numbers, bank details, or one-time passwords in feedback messages.

Response expectations

We aim to acknowledge product feedback within three to five business days. Complex investigations may take longer, but urgent fraudulent listing reports submitted via Report a Job are prioritized when details are sufficient.

How we prioritize fixes

Critical apply-path failures and suspected fraud reports are prioritized over cosmetic UI issues because they directly affect candidate safety and trust. Feature requests are batched into themed releases when multiple users report the same gap.