KYC Operations Analyst 1 – C09

Citi — Mumbai, Maharashtra

₹4–7 LPA (HireSetu estimate) · Entry level · Freshers eligible · Full-time · hybrid · Apply by 28 Oct 2026

HireSetu listing reference eee173 — confirm requirements below, then apply on the employer site.

Quick answer: An entry-level KYC and AML role in Citi's Mumbai operations team, hybrid, and one of the few in this field open to people with no KYC background at all. The degree is the bar; experience is only preferred.

From Citi's job posting

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities

  • Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
  • Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
  • Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
  • Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
  • Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
  • Maintain BSU tool
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

  • Previous relevant experience preferred

Education

  • Bachelor's degree/University degree or equivalent experience

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Text from Citi's official job posting, formatted by HireSetu. The employer's own page is the final word on details.

HireSetu's note

The bar is the degree

A bachelor's degree in any stream is the hard filter. "Previous relevant experience preferred" is doing real work in that line: this sits at an entry rung and is written for someone with no KYC background. Six months of AML or customer due diligence anywhere and you clear it comfortably.

The other named skills are behavioural. Credible challenge, referral and escalation, risk identification. They come down to whether you will say a record does not add up instead of pushing it through.

The record is the product

KYC gets mistaken for form-filling. The form is the easy part. You pull information from firm and regulatory websites, compare it against what relationship management submitted, and judge whether the gaps are explainable or need escalating. Two years later an auditor opens the file and it either stands on its own or it does not.

That rewards close reading and a clean trail. Sloppy work here surfaces late.

Learn the vocabulary first

CDD, CIP, beneficial ownership, PEP and sanctions screening, risk rating. None of it is hard, and all of it is the shared language of the floor. A weekend on the FATF recommendations and the RBI's KYC master direction is enough to follow a conversation.

You are also sitting close to Compliance and Control. Being questioned about your file is ordinary, not a sign you got something wrong.

Shift pattern and hybrid days

AML operations cover clients across time zones, so pin down the shift and whether it rotates. Ask the same about hybrid: how many days in the Mumbai office, and which ones. Hours aligned to another region's coverage change your week completely.

Ask what the BSU tool is day to day. Banks run their own KYC platforms, and knowing whether you learn one system or several tells you how much of the first month is training.

Drafted with AI from Citi's job posting and checked by Prashanth Jakkula before publishing. See our Editorial Policy.

How to apply

  1. Open Citi's careers site with the Apply button.
  2. Create a Workday account for Citi. Workday logins are separate for every company, so an account made for another employer won't work here.
  3. Upload your resume and check every auto-filled field; Workday often misreads dates and job titles.
  4. Answer the screening questions, submit, and look for the confirmation email from Workday.

Apply on Citi's site

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