Accounts Executive
Teleperformance — Gurugram, Haryana
₹3–7 LPA (HireSetu estimate) · Fresher-friendly · Full-time
HireSetu listing reference aa7fdd · employer requisition REQ-2026 — confirm requirements below, then apply on the employer site.
Quick answer: The title reads like finance, but this is key account sales: face-to-face selling, service and growth across a fixed group of existing clients in Gurugram. Sales targets decide how the job is judged.
From Teleperformance's job posting
Job Description
Account Management/Key Accounts work focuses on medium to long-term planning and face-to-face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients including:
- Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers
- Identifying and managing interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
- Resolving problems and ensuring customers receive high quality customer service
- Developing client retention and growth plans and strategies for developing profitable business with assigned accounts
- Reviewing and reporting on customer retention, business opportunity and market trends Incumbents in this specialization may be selling directly to the ultimate purchaser or indirectly through channel partners. Incumbents matching to this specialization are compensated based on achievement of sales targets.
Positions on this level applies subject matter knowledge and understands the specific needs or requirements of specific problems and applies skills/knowledge thereafter. Specialized schooling or previous practical experience likely to be required. Understands and demonstrates the need to deliver to time, cost and quality and proactively adjusts for changing requirements. Ensures that the work within own field of expertise complies with the relevant professional discipline.
Be One of Our People
The employer’s company overview, benefits and equal-opportunity statement are left out here; they are on the original posting.
Text from Teleperformance's official job posting, formatted by HireSetu. The employer's own page is the final word on details.
HireSetu's note
The job behind the title
Client accounts, not ledgers. The work is face-to-face selling across several lines of business to a set group of clients you'll already have, plus the planning, retention and service that hold those relationships together. Cross-sell, upsell and repeat business are named as the growth engine, so a large share of your year goes into accounts you inherited instead of hunting new logos.
That shapes what a good week looks like: meetings with client teams, a renewal or expansion you're pushing through, a problem you're fixing before it costs you the account. Anyone hoping to prepare statements and reconcile books will find something else entirely here.
Background that fits
The listing asks for subject-matter knowledge and says specialised schooling or prior practical experience is likely required. Read that as wanting someone who has carried a client-facing or sales target before, even a small one. Two years in inside sales, telecom or BPO account handling, or a customer success role maps well. A fresher can apply with something concrete to point at: a retail stint, a college sponsorship drive, an internship where you owned the client follow-up yourself.
The targets you carry decide how you're judged, so the slice of the book you're handed matters as much as your own effort. Territory, account size and how much room there is to grow them are the things to sort out early.
Account basics to brush up
Know the difference between upselling and cross-selling; account management interviews circle back to it. Same for retention against acquisition, and for what a quarterly business review is supposed to achieve. CRM upkeep is treated as basic housekeeping in this line of work, so have a view on how you'd keep account notes current rather than dumping updates the night before a review.
Bring one story about a client relationship you held through a rough patch. What went wrong, what you promised, and whether they stayed. That single example carries more weight than any list of skills.
Drafted with AI from Teleperformance's job posting and checked by Prashanth Jakkula before publishing. See our Editorial Policy.
How to apply
- Open Teleperformance's careers site with the Apply button.
- Create a Workday account for Teleperformance. Workday logins are separate for every company, so an account made for another employer won't work here.
- Upload your resume and check every auto-filled field; Workday often misreads dates and job titles.
- Answer the screening questions, submit, and look for the confirmation email from Workday.
Apply on Teleperformance's site
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