Analyst – Programs, Customer Service & Aftermarket
RTX — Bengaluru, Karnataka
₹4–10 LPA (HireSetu estimate) · 0–2 yrs exp · Freshers eligible · Full-time · hybrid
HireSetu listing reference 7bcdf3 — confirm requirements below, then apply on the employer site.
Quick answer: An aviation analyst job in Bengaluru for aeronautical, aerospace, mechanical or AME graduates with up to two years of experience. The work runs on engine field issues and reliability data, and on the documents and regulator reviews that come out of them.
From RTX's job posting
Date Posted
2026-10-30
Location
IN-KA-BENGALURU-NORTHGATE Sy No 2/2 Venkatala Village SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli
What Our Expectations are
We augment all of this by using technology, striving for proactivity, committing collectively, and always acting with integrity and respect. The P&WC engine programs are powering 5 engine markets: Regional turboprop aircrafts, General aviation aircrafts, Business jets aircrafts, Helicopters and Auxiliary power systems on larger aircrafts, which help connecting people and economies around the world.
Function Description
As an analyst in the Customer Programs team, you will be responsible for addressing in-service quality and cost drivers for General aviation, Business aviation, Regionals and Helicopter programs. You are required to support the integrated product teams (IPT) and influence the mitigation and corrective action on a part / engine, which could affect the safety, reliability, maintainability & availability of a product or the cost of operation of P&WC engines.
What You Will Do
- Act as a customer programs expert, analyzing fleet issues and collaborating with cross-functional teams to resolve them effectively.
- Conduct product performance and reliability analyses across the assigned fleet population.
- Analyze engine field issues to support quality and safety risk assessments.
- Evaluate safety-related issues and prepare materials for reviews with regulatory authorities such as TCCA.
- Support enhancements to Instructions for Continued Airworthiness (ICA).
- Ensure adherence to Quality & ensure processes are in compliance with Customer Service Operating Procedures (CSOP)
- Deliver Process Improvements & drive Best Practice’s across the program.
Qualification You Must Have
- Bachelor’s degree in Aeronautical / Aerospace / Mechanical or Aircraft Maintenance Engineering.
- 0–2 years of relevant experience in the aviation industry, preferably in Reliability Engineering, Technical Services, MRO, or In-service Support roles.
- Understanding of reliability fundamentals including, removal rates, trend analysis, and failure mode identification.
- Familiarity with aero engine technical publications such as CMMs, ES, SBs, IPCs, EMMs, and regulatory compliance requirements.
- Proficiency in Microsoft Office tools (Excel, PowerPoint) and working knowledge of Power BI for data visualization
- Proven track record of pro-activeness and taking accountability for his/her own work and supporting others where required to achieve success
- Good interpersonal skills with a positive outlook when presented with challenges. Ability to communicate effectively and challenge peers and seniors when required.
- Ability to lead standard and/or medium complex technical work packages and deliver successfully and to quality. Demonstrated focus on driving quality, compliance and continuous improvement
- Ability to work under pressure and prioritize work effectively
- Good team building and team management skills and ability to lead without authority and influence multiple stakeholders to achieve desired resulty
Work Location: Bangalore
Travel: No travel requirement
Employment Type: Full-time
This position requires flexibility to support outside the regular office hours as per the need basis
The employer’s company overview, benefits, equal-opportunity statement and generic skills tables are left out here; they are on the original posting.
Text from RTX's official job posting, formatted by HireSetu. The employer's own page is the final word on details.
The fresher tag comes with a catch
The degree list is narrow, and the experience line points at reliability engineering, technical services, MRO or in-service support. A mechanical graduate with no aviation exposure can apply, but the competition will include people who have done an MRO internship or worked a shop visit. Reliability fundamentals are named outright: removal rates, trend analysis, failure mode identification. If you can explain what a rising removal rate on one part number tells you, you're already talking the team's language. If you can't, put in a week on those basics before you apply. It's the actual work, and it is learnable.
You'll live in the engine manual set
CMMs, ES, SBs, IPCs and EMMs are the publications this team works with, and support for Instructions for Continued Airworthiness sits in the job. Nobody expects a fresher to have authored these. They expect you to find your way around them and understand how a part change ripples through the documents. The other half is TCCA review material: safety-related issues and quality and safety risk assessments written up for a regulator to read. Excel and Power BI carry the analysis, so build a small dashboard from any dataset you can get hold of and you'll have something concrete to discuss.
Yelahanka, hybrid, and the odd evening
Northgate is on the Yelahanka side of Bengaluru, so let the commute decide where you live. The role is hybrid with no travel. That flexibility line about supporting outside regular office hours matters more than it looks. Fleet support runs on events: an engine problem on the wing, a regulatory deadline, a review pack due the next morning. Ask how those evenings are shared across the team. Otherwise this is desk work with data, documents and meetings, and the pressure comes from schedules and deadlines.
Prepared from RTX's job posting and checked against it before publishing. See our Editorial Policy.
How to apply
- The Apply button opens this job on RTX's careers site (careers.rtx.com).
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