Cloud Service Operations Engineer, Associate

PTC — Gurgaon / Pune

₹4–6 LPA (HireSetu estimate) · 0–2 yrs exp · Freshers eligible · Contract · onsite

HireSetu listing reference 89f1da · employer requisition JR112551 — confirm requirements below, then apply on the employer site.

Quick answer: An Associate role keeping PTC Windchill PLM running on cloud-hosted servers: deployments, patches, upgrades and daily health checks across Linux, Windows, Apache, Tomcat and Oracle. Contract, onsite, and closer to systems administration than to software development.

From PTC's job posting

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Job Summary

The Associate Engineer – Windchill Cloud is responsible for supporting the deployment, configuration, maintenance, and upgrade of PTC Windchill applications hosted in cloud environments. Working under the guidance of senior engineers, the role focuses on delivering reliable cloud services, resolving technical issues, and ensuring compliance with PTC Cloud standards, security practices, and operational procedures.

Installation & Deployment

  • Assist in deploying Windchill applications, build packages, CCDs, CPS, Maintenance Releases (MRs), temporary patches and Rehost.
  • Validate deployments and resolve basic deployment issues.

Configuration & Maintenance

  • Configure Windchill and supporting components according to PTC Cloud standards.
  • Perform routine system administration tasks, including log cleanup, cache management, index rebuilding, health checks, and service validation.

Upgrades & Support

  • Assist in executing Windchill version upgrades, CPS, and MR updates.
  • Perform post-upgrade validation and basic troubleshooting.
  • Investigate application, publishing, and deployment issues, escalating complex problems as required.

Customer & Operational Support

  • Support customer change requests, scheduled maintenance, and production activities.
  • Maintain technical documentation, deployment records, and knowledge articles.
  • Collaborate with cross-functional teams to ensure timely service delivery and customer satisfaction.

Required Skills

  • Basic knowledge of PTC Windchill PLM and cloud concepts.
  • Familiarity with Linux, Windows Server, Apache, Tomcat, Oracle Database, and SQL.
  • Basic scripting knowledge (Shell/PowerShell).
  • Understanding of deployment, troubleshooting, and system administration.
  • Strong analytical, communication, and problem-solving skills.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
  • Knowledge of cloud platforms (AWS/Azure) and Windchill administration is an added advantage.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

The employer’s company overview, benefits and equal-opportunity statement are left out here; they are on the original posting.

Text from PTC's official job posting, formatted by HireSetu. The employer's own page is the final word on details.

HireSetu's note

The stack under Windchill

Windchill sits on a stack you'll be expected to keep alive: Linux and Windows Server, Apache, Tomcat, Oracle Database, with SQL on top of the data. Deployments, maintenance releases and version upgrades all move through that stack, and so do the daily chores of log cleanup, cache management, index rebuilds and service validation. Shell or PowerShell scripting is how those chores get done the same way twice.

The Java, AWS, Azure and DevOps names attached to this vacancy describe the surrounding environment. The seat itself is operations. Development work sits with other teams. A working grasp of what Apache and Tomcat each do, and how a JDBC connection reaches Oracle, will carry you further in the first month than any cloud certification.

Straight out of college, or a year into support

The Associate title and the line about working under senior engineers say this team plans to teach you Windchill itself. A fresh CS, IT or engineering graduate can hold it, and so can someone a year or two into application support who wants PLM on their CV.

Lead your resume with the infrastructure you've genuinely touched. A college project running Tomcat and MySQL on a Linux VM counts. So does a support internship where you wrote PowerShell to clear logs or restart services. Windchill experience is called an advantage rather than a requirement, so even a small exposure to it belongs near the top of page one.

This is a contract position, so confirm the length and whether renewal is likely before you accept. It's the one term that decides how much of a gamble the move is.

Drafted with AI from PTC's job posting and checked by Prashanth Jakkula before publishing. See our Editorial Policy.

How to apply

  1. Open PTC's careers site with the Apply button.
  2. Create a Workday account for PTC. Workday logins are separate for every company, so an account made for another employer won't work here.
  3. Upload your resume and check every auto-filled field; Workday often misreads dates and job titles.
  4. Answer the screening questions, submit, and look for the confirmation email from Workday.

Apply on PTC's site

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