Engineer – Active Directory Service Interfaces
HCLTech — Nagpur, Maharashtra
₹3–7 LPA (HireSetu estimate) · 0–3 yrs exp · Freshers eligible · Full-time
HireSetu listing reference c7a4d7 — confirm requirements below, then apply on the employer site.
Quick answer: An entry-level identity and access management support job in Nagpur, open to 0-3 years. The work is the ticket queue: account creation, group and OU changes, password resets, Group Policy fixes, and the provisioning and de-provisioning that follows joiners, movers and leavers.
From HCLTech's job posting
Job Title: Active Directory Analyst (E1.1)
Role Summary
The Active Directory Analyst is responsible for supporting day-to-day identity and access management operations within the Active Directory environment. The role involves user lifecycle management, access provisioning, group policy administration, troubleshooting directory-related issues, and ensuring adherence to security and compliance standards.
Active Directory Administration
- Create, modify, disable, and delete user accounts in Active Directory.
- Manage security groups, distribution groups, and organizational units (OUs).
- Support user onboarding, role changes, and offboarding activities.
- Perform periodic account reviews and access recertification activities.
Identity & Access Management
- Provision and de-provision user access as per approved requests.
- Ensure compliance with security policies and access governance requirements.
- Support password resets, account unlocks, and authentication-related issues.
- Manage privileged access requests in accordance with organizational standards.
Operational Support
- Monitor and resolve Active Directory incidents and service requests within SLA.
- Troubleshoot account synchronization and authentication issues.
- Support Group Policy administration and related troubleshooting.
- Coordinate with messaging, infrastructure, and security teams for issue resolution.
Security & Compliance
- Ensure adherence to IAM, security, and audit requirements.
- Support audit evidence collection and compliance reporting.
- Identify unauthorized access or policy violations and escalate appropriately.
- Participate in periodic security reviews and remediation activities.
Documentation & Reporting
- Maintain operational documentation, SOPs, and knowledge articles.
- Prepare daily/weekly/monthly operational reports.
- Keep process documentation up to date.
Required Skills
- Good understanding of Microsoft Active Directory.
- Knowledge of Group Policy Objects (GPO).
- Understanding of Azure AD / Entra ID fundamentals.
- Basic knowledge of Windows Server administration.
- Familiarity with IAM concepts (Joiner-Mover-Leaver process).
- Experience with ServiceNow or ticketing systems.
- Basic PowerShell knowledge preferred.
- Strong communication and stakeholder management skills.
Qualification & Experience
- Bachelor's degree in Computer Science, IT, or related field.
- 0-3 years of experience in Active Directory / IAM support.
- Microsoft Identity or Windows Administration certifications are desirable.
Success Metrics
- SLA compliance for incidents and service requests.
- User provisioning accuracy and turnaround time.
- Audit and compliance adherence.
- Reduction in repeat incidents and access-related issues.
- Customer satisfaction and operational efficiency.
Text from HCLTech's official job posting, formatted by HireSetu. The employer's own page is the final word on details.
HireSetu's note
Credentials and the optional extras
Any bachelor's degree in computer science or IT puts you in range, and the 0-3 years band says this seat is built for people starting out in identity support. The things that decide a shortlist are Active Directory itself, Group Policy, basic Windows Server, Entra ID fundamentals and the joiners-movers-leavers cycle, plus comfort in a ticketing tool, ServiceNow by name.
PowerShell sits under preferred, so a candidate without it isn't out of the running. Same for the Microsoft Identity and Windows administration certifications, which are listed as desirable. Entra ID appears only as fundamentals, so lead with directory work you've actually touched, even if that means lab domains or an internship where you handled real accounts.
The week is a ticket queue
Expect a queue-driven day. Password resets and unlocks, access requests, group and OU edits, account creation and disabling, then the same work in reverse when someone leaves. SLAs set the pace, and the metrics named in the posting are built around them: how fast requests turn around, how accurately access is provisioned, how clean the audits come back.
Recertification and account reviews arrive in cycles. That's you pulling access lists, flagging people who shouldn't still have what they have, and chasing it to a close. Incidents you can't fix go to the messaging, infrastructure or security teams, so clean handoffs with enough detail for someone else to act are part of the job, along with the SOPs and the daily, weekly and monthly reports.
Sloppy offboarding is where this bites. A group membership nobody removed, a licence still attached to a leaver, and the access review surfaces it months later. Knowing which request is routine, which needs proof of approval before you touch it, and which one to stop and escalate is the judgment the whole role rests on.
Drafted with AI from HCLTech's job posting and checked by Prashanth Jakkula before publishing. See our Editorial Policy.
How to apply
- Open HCLTech's careers site with the Apply button.
- Follow the application steps on the site and upload your resume.
- Keep the confirmation email or application number for follow-up.
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