Banking Operations Associate (KYC/CDD)

HireSetu's note

The one requirement that matters

The listing asks for a basic understanding of KYC and CDD, and that single line is the real bar. Know what customer due diligence is for, why an entity gets checked and who counts as its owner. Data entry, word processing, MS Office and web portals sit at the everyday-tools level, assumed from anyone who has used a computer for study or work. The 0 to 18 month band is wide, which tells you the team mixes fresh graduates with people a year into the work.

A week of case files

Unwrapping shareholder details is the core task: you start with a company and work down through holding entities, directors and shareholders until you reach the actual people behind it. That means reading incorporation papers, registry filings and shareholder registers, then writing notes another analyst could pick up cold. Files arrive in batches with client SLAs attached, so speed and accuracy pull against each other. Confidentiality here is a working condition, not a policy line: you handle identity and ownership records of real people.

Back office, case by case

Branch KYC is face-to-face and ends once documents are verified. This seat is back-office research on corporate structures, worked against a queue and a tracker, with escalations to a team lead when a file stops making sense. It is also a separate job from transaction monitoring, where the work is reviewing alerts on money movement. CDD comes before that picture exists.

Where this leads next

NTT DATA runs these operations for banking clients, and moving between processes after a year is normal. Which client and process you're assigned to decides what you actually handle, so settle that early. The usual next steps are enhanced due diligence on higher-risk clients, quality control on other analysts' files, and AML alert review.

Drafted with AI from NTT DATA's job posting and checked by Prashanth Jakkula before publishing. See our Editorial Policy.