Engineer – Network LAN/WAN
HCLTech — Lucknow, Uttar Pradesh
₹3–7 LPA (HireSetu estimate) · Fresher-friendly · Full-time
HireSetu listing reference ce9b13 — confirm requirements below, then apply on the employer site.
Quick answer: A data network support and operations role in Lucknow that asks for a basic understanding of LAN/WAN, which puts it in reach of freshers and career switchers. CCNA and Network+ are listed as optional, and they carry real weight for this kind of hiring.
From HCLTech's job posting
Job Summary
The Support & Operations Engineer plays a crucial role in ensuring the smooth functioning of data network operations. This position involves developing and maintaining robust LAN/WAN solutions, addressing client requests, and troubleshooting existing systems to enhance performance and reliability.
Key Responsibilities
1. Develop And Implement Network Configurations And Protocols Using Lan/Wan Technologies To Meet Project Requirements And Maintain High Standards Of Quality And Efficiency.
2. Monitor And Troubleshoot Existing Network Systems To Resolve Issues Promptly, Ensuring Minimal Downtime And Optimal Performance.
3. Collaborate With Clients To Gather Requirements And Develop New Features Or Enhancements In Network Operations, Ensuring Alignment With Organizational Goals.
4. Document Network Configurations, Procedures, And Troubleshooting Processes To Maintain Comprehensive Records And Support Knowledge Sharing.
Skill Requirements
1. Basic Understanding Of Lan/Wan Technologies And Protocols.
2. Familiarity With Network Troubleshooting Tools And Methodologies.
3. Knowledge Of Network Security Principles And Practices.
4. Strong Problem-Solving Skills And Attention To Detail.
Other Requirements
1. Optional Certifications: Comptia Network+, Cisco Certified Network Associate (Ccna)
Text from HCLTech's official job posting, formatted by HireSetu. The employer's own page is the final word on details.
HireSetu's note
Pitched at the start of a network career
The skill bar says basic understanding, and the only certifications named are optional. That combination fits someone a year or two out of an engineering degree, or someone switching in after a networking course. Nothing here demands routing protocol depth, firewall administration or vendor-specific product experience.
If you have set up switches and VLANs in a lab, or worked through why a connection dropped and fixed it, you are inside the range being described. Lucknow is the work location, so a local address or a genuine willingness to move there counts for something at this level.
CCNA is the one to pick
Both certificates are marked optional, which means neither is a gate. Between them, CCNA covers more of the ground this job touches: switching, routing, subnetting and a troubleshooting method you can describe step by step. If you are choosing where to spend the next few months, that is the one with more overlap.
Network+ is cheaper and quicker if you want something on the CV soon. Either way, be able to talk through a fault you diagnosed rather than just naming the certificate.
Support and operations brings a roster
Support and operations teams in Indian network setups run shift rosters covering nights and weekends, with work tracked through a ticket queue against response and resolution times. That is the shape of this kind of job, so ask about the rotation on your first call, since it decides whether the schedule is livable for you.
Monitoring and troubleshooting also means documentation. Configurations, procedures and fixes all get written up, and that writing is a real part of the week, not an afterthought.
The path out of a support seat
Two years here moves people toward a network engineer title, an L2 or L3 NOC seat, or sideways into security operations and cloud networking where the same fault-finding habits transfer. The client-facing part of this role, gathering requirements and building out enhancements, is what separates a support engineer from someone who only closes tickets.
Keep your own notes on every incident you resolve, with the symptom, what you checked and what fixed it. That record becomes your interview material later.
Drafted with AI from HCLTech's job posting and checked by Prashanth Jakkula before publishing. See our Editorial Policy.
How to apply
- Open HCLTech's careers site with the Apply button.
- Follow the application steps on the site and upload your resume.
- Keep the confirmation email or application number for follow-up.
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