Associate Analyst – Executive Assistant Support
Deloitte — Hyderabad, Telangana
₹4–10 LPA (HireSetu estimate) · 0–1 yrs exp · Freshers eligible · Full-time
HireSetu listing reference 969efa — confirm requirements below, then apply on the employer site.
Quick answer: A back-office role supporting Deloitte's executive assistants: expense claims, Amex reconciliation, room bookings, travel itineraries and ServiceNow tickets. Freshers and anyone with under a year of EA experience are the target, and the 2 pm to 11 pm shift lines you up with US hours.
From Deloitte's job posting
Associate Analyst - Executive Assistant Support - Hyderabad
Join our team of dedicated enabling area professionals in Deloitte US’ organization in India (USI) who support global teams. The Enterprise Business Solutions (CBS) organisation in the support from the Extended Delivery Centre (EDC) in USI.
We are looking to recruit outstanding individuals to become a pivotal part of our Leadership Support Centre team within Business Support Services. The role will be of interest to those who have a positive attitude, willingness to learn with good organisational skills. Ingenuity, resilience, and integrity, with an ability to use your own initiative to resolve problems quickly will be key to success in this role.
Work you’ll do
Ideal candidates will be looking to start a career in Business Support Services. You will have access to a comprehensive support and training package designed to equip you with the skills and competence that will be invaluable to you if you wish to explore a career as either an Executive Assistant or other roles within Deloitte.
Responsibilities of the role include
- Support member firm Executive Assistants (EAs) in submitting expense claims, the reconciliation of American Express statements, booking meeting rooms and creating travel itineraries on behalf of Partners using the required Deloitte systems to do so in line with policy
- Support with and respond to ad hoc requests and general queries from EAs in a timely manner
- Manage requests and tickets through the ESS Service Portal (Service Now) in line with ESS best practice
- Adhere to Quality Assurance policies by filing all deliverables, as well as all correspondence with EAs and other requestors in the designated Microsoft Teams folders
- Understand and adhere to the Deloitte Travel & Expenses policy
- Update service documentation and training manuals (SOPs, Process Maps and SIPOCs) when required
- Out-of-Office alternative contact: Supporting the movement of client emails during periods of absence and leave of Senior Directors
- Building strong relationships with key client EAs
- Establishing a rapport with key stakeholders, partners, directors, and staff
- Cover during periods of holiday and sickness
- Ad hoc projects/tasks for senior directors and associate partners
- Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
The team
This is an opportunity to join a new and dynamic team, critical for the delivery of fast-paced business support to our Senior Director/Associate Partner community in the member firm and working out of our Hyderabad office of USI.
Required
- Any Graduate fresher or an experienced candidate with less than 11 months of experience in Executive assistant roles
- Good working knowledge of Microsoft office (Word, Excel, PowerPoint, Outlook)
- Ability to plan, prioritise, multi-task and manage own workload to tight deadlines
- Proactive and creative approach to problem solving - ability to 'think outside the box'
- Diligent, conscientious and with a strong attention to detail
- Strong written and verbal communication skills; ability to draft own correspondence
- Team Player
Work Location: Hyderabad
Work Timings: 2 Pm to 11 PM
Text from Deloitte's official job posting, formatted by HireSetu. The employer's own page is the final word on details.
HireSetu's note
The desk behind the assistants
The tasks named here are expense claims, American Express reconciliation, room bookings, travel itineraries and ServiceNow tickets. That's a shared service desk sitting one layer behind the executive assistants. Your counterparts are in Deloitte's member firms abroad, so most of the day runs through tickets, Outlook and Teams.
Written English carries more weight than the title suggests. You draft your own correspondence, and every deliverable and every exchange gets filed into designated Teams folders, which is what the quality assurance line is about. Skip a step and someone else's claim or itinerary comes out wrong.
Expect repetition. The variety comes from different countries, different policies and the occasional ad hoc request from a director or associate partner.
After a year or two on the desk
Deloitte frames the training as preparation for an EA career or other business support roles, and that reads fair. What you pick up is the travel and expense policy in detail, ServiceNow, SOP and process-map writing, and how a partner's diary actually gets protected.
The out-of-office cover is the part worth thinking about. During a senior director's leave you handle the movement of client emails, which is closer to real EA work than anything in the ticket queue. The jump to an EA post or a shared-services role depends on openings, so ask how the work splits between the queue and direct support for one or two EAs. That split decides how much you learn.
Drafted with AI from Deloitte's job posting and checked by Prashanth Jakkula before publishing. See our Editorial Policy.
How to apply
- Open Deloitte's careers site with the Apply button.
- Follow the application steps on the site and upload your resume.
- Keep the confirmation email or application number for follow-up.
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