Analyst – Process Analytics – Claims & Underwriting

Genpact — Noida, Uttar Pradesh

₹4–10 LPA (HireSetu estimate) · Entry level · Freshers eligible · Full-time · remote · Apply by 31 Oct 2026

HireSetu listing reference 5b7458 · employer requisition JR10026226 — confirm requirements below, then apply on the employer site.

Quick answer: Genpact's Process Analytics role in Noida is hybrid, runs India night hours, and the skills it asks for are all claims: adjudication, review, analysis, management and support. Statistics is the only analytics term in the mix, so the reporting gets built on top of actual claim files.

From Genpact's job posting

Analyst - Process Analytics - Claims & Underwriting

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: 1. Process and manage claim submissions efficiently; 2. Analyze claims data to identify trends and patterns; 3. Collaborate with internal teams to optimize claims operations; 4. Generate reports and provide insights to management on claims performance; 5. Identify opportunities for process improvement and recommend solutions; 6. Ensure compliance with industry regulations and company policies regarding claims processing.

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Certified Insurance Counselor (CIC) - American Academy of Professional Coders (AAPC)American Academy of Professional Coders (AAPC), Certified Life and Health Insurance Specialist (CL11) - Tennessee Department of InsuranceTennessee Department of Insurance, Chartered Life Underwriter (CLU) - American CollegeAmerican College, Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA)

Required Skills

Claims Adjudication, Claims Analysis, Claims Management, Claims Review, Claims Support

Language Proficiency -

Upper Intermediate - B2

Night Job (India)

Why join Genpact?

  • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
  • Make an impact – Help global enterprises solve business challenges that matter
  • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Text from Genpact's official job posting, formatted by HireSetu. The employer's own page is the final word on details.

HireSetu's note

The claims desk comes first

Take the five required skills as one list: adjudication, analysis, management, review, support. Four of them are claims operations, and the first responsibility is processing submissions. Statistics stands alone in the skills field. Expect to spend most of the week inside claim queues and case records, then pull the trends and the performance reports management asks for.

Anyone picturing a clean modelling job should recalibrate. The payoff is seeing the data at source, which is what makes claims analysis land with the people who own the process.

The degree list is wide open

Business analytics, computer science, statistics or a data science masters all qualify, so Genpact isn't gating on one programme. The five insurance certifications it names, AIC, CIC, CL11, CLU and CPCU, are US credentials. Treat them as a bonus for someone already inside the industry, not a bar a fresher in Noida has to clear. The English requirement at B2 is the tighter line, because claim notes and reports go to US teams.

This suits someone with a year or two in insurance BPO or claims processing who can already read a policy and a claim file, or a statistics graduate willing to learn claims from zero. The second group has real ground to cover.

Night hours and office days

India night shift means you're live with US teams through their working day instead of handing work over. Hybrid could mean two days in the office or four, so ask how the week splits and whether the shift is fixed or rotates. Ask which lines you'd handle, life and health or property and casualty, because the claim types and the data behind them differ sharply.

Two years in claims analytics builds domain knowledge that carries into analytics roles at insurers, brokers and third-party administrators. It's a narrower door than a general data analyst opening, and the people who do well know the claims process cold.

Drafted with AI from Genpact's job posting and checked by Prashanth Jakkula before publishing. See our Editorial Policy.

How to apply

  1. Open Genpact's careers site with the Apply button.
  2. Create a Workday account for Genpact. Workday logins are separate for every company, so an account made for another employer won't work here.
  3. Upload your resume and check every auto-filled field; Workday often misreads dates and job titles.
  4. Answer the screening questions, submit, and look for the confirmation email from Workday.

Apply on Genpact's site

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