Executive – Non-Voice Transaction Processing
EXL — Pune, Maharashtra
₹3–7 LPA (HireSetu estimate) · 0–3 yrs exp · Freshers eligible · Full-time
HireSetu listing reference 2ea7eb — confirm requirements below, then apply on the employer site.
Quick answer: A production seat in Pune for people who can edit HTML, XML and CSS to a queue and a daily number. Brands are the client on the other end, so written English and steady trackers carry as much weight as the markup.
From EXL's job posting
Must have knowledge of HTML, XML and CSS
Competencies & Skills
- Good communication skills, written and verbal
- To be able to work well as part of the team and maintain a positive attitude
- Computer literate and possess good keyboard skills.
- Able to multitask and prioritize work schedules
Responsibilities
- Maintaining individual stats – Quality & operational.
- Adhering to delivery timelines specified by the clients.
- A Team player and should have an eye for detail to highlight and identify issues, work completed real time.
- Manage daily capacity well to deliver numbers and reports required for the day.
- Multitask and be able to prioritize and manage tasks well.
- Fluency in MS office applications to manage various files and trackers efficiently.
- Flexibility to absorb adhoc tasks.
- Schedule adherence
- Adherence to company policy & procedures
Qualifications
- Amendments of the styles if they reflect incorrect.
- Coordinating with different teams to get the tasks done.
- Working on additional adhoc tasks.
- Day to day communication with Brands.
- Completing daily set targets.
- Preparing monthly reports.
The employer’s company overview, benefits, equal-opportunity statement and generic skills tables are left out here; they are on the original posting.
Text from EXL's official job posting, formatted by HireSetu. The employer's own page is the final word on details.
Style corrections, daily numbers
The markup here is used to correct styles that come through wrong, on content that belongs to client brands. You work from a fix list or a brief for the corrections. Every day has a set target, and your quality and output stats are tracked individually.
The other half of the job is coordination: chasing different teams to close tasks, writing to the brands directly, and preparing the monthly report. If you picture a coding job where the work is a private project, this is the opposite.
Where the screening happens
HTML, XML and CSS are the only technical skills listed, which makes them the filter. Know what an XML structure looks like, and be able to open a page and spot which rule is producing the wrong style.
Everything else is behavioural, and it is listed in more detail than the technical part: multitasking, detail, schedule adherence, absorbing ad hoc work, MS Office fluency. Treat those as hard filters too. This team hires for reliability and consistency as much as for code.
Lines to put near the top
Name the three markup languages in your first few lines, with what you edited: product pages, catalogues, templates, emailers. A line on Excel is not filler here, since trackers and monthly reports run through it, and so do capacity numbers.
Then give evidence of volume and consistency: how many items a day you cleared, a target you met over months, a time you coordinated across teams to close something. One page is enough.
The shape of the work
This is an operations seat at a large outsourcing firm, so expect a queue, a shift, and a report at the end of the month. The work repeats. The variety comes from which brand and which batch lands on your desk.
Schedule adherence is called out in the posting, so ask about shift timings and weekly offs when you are called. Ask how many items a day the team is expected to process, because that number tells you whether the pace suits you.
Prepared from EXL's job posting and checked against it before publishing. See our Editorial Policy.
How to apply
- The Apply button opens this job on EXL's careers site (fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com).
- Its requisition number is 19262; search for it on the careers site if the link ever stops working.
- Oracle sends a one-time code to your email instead of asking for a password.
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