Product Support Engineer
Equifax — Pune, Maharashtra
₹3–7 LPA (HireSetu estimate) · Entry level · Freshers eligible · Full-time · Apply by 6 Nov 2026
HireSetu listing reference 5265d4 · employer requisition J00178866 — confirm requirements below, then apply on the employer site.
Quick answer: A hybrid job in Pune running Equifax's batch data delivery platform for clients: configuring YAML-driven workflows, watching Airflow jobs and fixing failed deliveries. The Engineer in the title is misleading, since this is operations and support work.
From Equifax's job posting
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Synopsis of the role
Ready to work on the front lines of data delivery, leveraging the power of Google Cloud? If you're a detail-oriented problem-solver who enjoys working with sophisticated technology and contributing to a mission-critical platform, this role is for you!
As a Product Support Analyst within the Technical Fulfillment team, you’ll configure, operate and monitor our high-volume batch data delivery platform built on Google Cloud. You will play a key role in processing and enriching financial data for our clients, ensuring seamless and precise execution with a strong focus on quality and reliability gaining invaluable experience in a dynamic and evolving technological landscape.
Platform Configuration and Operation
Configure and execute data processing workflows on our batch delivery platform according to established procedures and client specifications.
Deploy and manage complex data pipelines orchestrated via Apache Airflow.
Leverage and extend Standard Airflow DAG Templates to ensure deployment consistency and rapid iteration across environments.
Monitor the execution of data processing jobs, identifying and addressing any issues to ensure timely and accurate delivery.
Perform data quality checks and validation to ensure the integrity and accuracy of processed information.
Diagnose and resolve complex configuration, scheduling, and dependency issues within the GCP platform and its associated infrastructure.
Adhere to established security protocols and maintain the highest standards of data security and privacy in all configuration activities.
Follow SDLC (Software Development Life Cycle) guidelines for any configuration deployments or changes.
Maintain accurate records of configurations, processes, and any issues encountered.
Stay up-to-date with platform updates, new features, and relevant technical information.
Contribute to the identification of opportunities for process improvement and automation within the configuration workflows.
Assist in the creation and maintenance of our configuration documentation and knowledge base articles.
Client Focus
Understand the importance of accurate and timely data delivery for our clients.
Support the team in addressing client inquiries and resolving fulfillment-related issues.
Take ownership of precise, high-stakes data configurations that directly impact client trust and business outcomes.
Collaborate with cross-functional partners (including Engineering and Data Operations) to resolve issues and improve delivery processes.
What experience you need
Bachelor's degree in computer science, information technology or equivalent.
Strong analytical, detail-oriented, and proactive approach to problem solving.
Familiarity with data processing concepts and batch delivery systems.
Experience working with configuration files (e.g., YAML).
Understanding of cloud computing concepts, ideally with some exposure to GCP.
Familiarity with different file encoding formats.
Experience with API tools for testing and understanding data interfaces.
Basic scripting skills (e.g., shell scripting) are an asset.
What could set you apart
Ability to verify issues by testing in higher environments, be on-call support for Production Incidents as needed.
Experience with GCP services such as Dataflow, Composer, Cloud Storage, or BigQuery.
Familiarity with monitoring and logging tools within a cloud environment (e.g., Google Cloud Logging and Monitoring)
Proficiency in scripting (Python) or object-oriented programming languages (Java).
If you're eager to dive into the Google Cloud and the world of data delivery, apply now to join our innovative team!
We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Function
Function - Tech Dev and Client Services
Text from Equifax's official job posting, formatted by HireSetu. The employer's own page is the final word on details.
The four things to prove first
The experience list is narrow and specific: configuration files in YAML, file encoding formats, API tools for testing data interfaces, and cloud concepts with some GCP exposure. A CS or IT degree sits at the top of that list. Those are the requirements worth leading with on your CV, each tied to a project where you actually used them.
Python, Java and shell scripting appear in the could-set-you-apart block, as do Dataflow, Composer, Cloud Storage, BigQuery and Cloud Logging. They are extras. If you have touched any of them, name the context; if not, don't pad the resume with them at the expense of the YAML and encoding work.
You operate the pipelines, you don't design them
The Airflow templates already exist. Your work is extending them, deploying against client specifications, then watching what happens. Most of the week goes to monitoring job runs, running data quality checks, untangling scheduling and dependency problems, and recording what you changed under SDLC rules.
The listing also puts you on call for production incidents and handling client fulfillment queries with Engineering and Data Operations. Expect direct contact with delivery failures and clients who notice them. That suits someone who enjoys the debugging end: a delivery breaks, and you work out whether the cause was the schedule, a dependency or the input file. It suits far less if you want to architect pipelines from scratch, which sits with the engineering partners here.
Ask about the on-call rotation in the first conversation, since it shapes the week more than anything else in the posting.
Prepared from Equifax's job posting and checked against it before publishing. See our Editorial Policy.
How to apply
- The Apply button opens this job on Equifax's careers site (equifax.wd5.myworkdayjobs.com).
- Its requisition number is J00178866; search for it on the careers site if the link ever stops working.
- Applications close on 6 Nov 2026.
- Workday logins are separate for every company, so you need an account made for Equifax.
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