Associate Implementation Support Rep
CDK Global — Hyderabad, Telangana
₹3–7 LPA (HireSetu estimate) · Entry level · Freshers eligible · Full-time · Apply by 4 Nov 2026
HireSetu listing reference ebe89d · employer requisition JR9373 — confirm requirements below, then apply on the employer site.
Quick answer: An entry-level implementation role at CDK's Hyderabad office, open to any bachelor's degree. You configure dealership software to a customer's requirements, check that data converted from their old system is correct, and stay on it until the dealership goes live.
From CDK Global's job posting
Position Summary
Entry level role responsible for completing work as per well-defined process and quality norms. Learns fundamental concepts, practices, and procedures - and operates under established policies and guidelines. Work is reviewed and monitored regularly.
Responsibilities
- The individual’s primary responsibilities includes and not limited to implementation and documentation of current and proposed solutions
- Applies knowledge of CDK Implementation process, policies, and escalation methodology
- Work with Senior Implementation Specialist to customise software settings per customer requirements
- Validate data conversion from DMS
- Resolve issues and handle escalations during implementation
- Successfully consults and gets trained on CDK Global solutions
- Have a complete understanding of the products trained within the assigned work stream (i.e. parts, service, accounting, sales)
- Verifies and validates predetermined setup configurations and conversion data for accuracy
- Attends status meetings with Team Leads/SMEs to review and discuss any open issues/ escalations pertaining to software incompatibilities
- Ensure client go-live readiness
- Takes initiative to keep up to date and proficient on products, processes and industry standards utilising available learning resources
- Responds to participant questions and elaborates on training content using knowledge of products, business processes, and roles and responsibilities
- Be adaptive to delivery methods and work with the team
- Be available to fulfil periodic weekend work requests for business needs
- Fully compliant to all policies & procedures of the organisation
Bachelor’s degree in any discipline
- BCA
- BCOM (Computers)
- B.Sc. / B.Com / BA
- B.TECH
Non-Discrimination and Reasonable Accommodation
The employer’s company overview, benefits, equal-opportunity statement and generic skills tables are left out here; they are on the original posting.
Text from CDK Global's official job posting, formatted by HireSetu. The employer's own page is the final word on details.
Weekends around go-live
Go-live readiness is one of the listed responsibilities, and the posting asks for periodic weekend work. Dealer systems get switched over when the dealership is shut, so cutover weekends are part of the rhythm of this job. Ask how often they come up and what time off follows one, since that decides whether the schedule works for you.
Accounting is the module to brush up
You get trained on a workstream: parts, service, accounting or sales. Accounting is the one that catches fresh graduates, because a dealership's books don't behave like a generic software demo. Revise the basics: chart of accounts, journals, receivables and payables, and how parts inventory and the labour and parts lines on a service order turn into postings. Sketch how a dealership runs end to end, from a vehicle sold to a service booking to a parts order. You'll be validating converted data against that logic, and a commerce background helps here.
What belongs at the top of your CV
The degree list is wide, covering BCA, BCom Computers, BSc, BCom, BA and BTech, so the degree line won't separate you from the next applicant. Lead with anything close to the work itself: a data migration or validation exercise, documentation you wrote during a project or internship, a support or training desk where you handled other people's product questions. Excel and SQL turn up constantly in implementation support, so show them attached to something you did. Put the rest below that.
Prepared from CDK Global's job posting and checked against it before publishing. See our Editorial Policy.
How to apply
- The Apply button opens this job on CDK Global's careers site (cdk.wd1.myworkdayjobs.com).
- Its requisition number is JR9373; search for it on the careers site if the link ever stops working.
- Applications close on 4 Nov 2026.
- Workday logins are separate for every company, so you need an account made for CDK Global.
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