Associate – Insurance (P&C Claims)

HireSetu's note

The day-to-day behind the claims tag

The title says claims, and the responsibilities describe something narrower: fielding auto insurance policy questions, recommending cover, processing changes and endorsements, and keeping a record of every interaction. That is policy servicing and client support, with loss investigation sitting in other teams. If the claims side is what drew you, this seat starts in the servicing lane, and the P&C grounding you build there carries across to either.

English at B1 is the one stated bar on communication, for a job that runs on calls, emails and policy records. B1 covers a working conversation and a clear written update, so a confident conversational level clears it comfortably. The degree list does the harder filtering.

Freshers with a listed degree

Actuarial science, economics, finance, risk management and insurance, or a master's in statistics: that list leans toward fresh graduates rather than people with years behind them. The certifications named, AIC, CPCU, CIC and CFE, are US insurance designations that take years of exams, so treat them as a direction of travel, several years out.

For the work itself, know how a retail auto policy is put together: comprehensive against third-party cover, deductibles, no-claim bonus, premium and endorsements, and what a mid-term change does to any of them. Data management sits in the required skills next to claims and property and casualty insurance, so comfort with a policy admin system and a spreadsheet matters more here than the statistics depth the master's implies.

The shift is listed as a day job in India, which is worth confirming against the client's US hours and whether the roster rotates.

Drafted with AI from Genpact's job posting and checked by Prashanth Jakkula before publishing. See our Editorial Policy.