Automation Support Engineer
Ericsson — Noida, Uttar Pradesh
₹4–8 LPA (HireSetu estimate) · 0–3 yrs exp · Freshers eligible · Full-time · onsite
HireSetu listing reference 7ccd57 — confirm requirements below, then apply on the employer site.
Quick answer: The role caps relevant experience at a year, so it is built for fresh graduates despite the word automation in the title. Expect managed-service support work first, with scripting fitted around it.
From Ericsson's job posting
About this opportunity
At Ericsson, we are currently in search of a dedicated and proficient Automation Support Engineer to join our team. In this exciting role, you will be integral to the automation of defined tasks within managed service delivery for our customers. Acting with approved requirements and following high-level design (HLD) documentation, your primary responsibility is to deliver automation that achieves specific functionality and performance in line with overall requirements and customer expectations.
What you will do
- Have the knowledge of implementing AI using LLM.
- Have the knowledge of Mobile technologies, open OSS like ELK and prometheus
- Have L1 Knowledge of working on RHEL /Windows
- Have solid knowledge of MS office.
- Basic knowledge of Linux OS.
- have some knowledge of any programming language like Java/python and desireable knowledge of awk, sed and basic unix scripting skills
- create, maintain and update documentation related to processes like running reports, taking back up and restoration and training the new staff.
- Have the skills to Troubleshooting techniques and identifying the minor code bugs
- Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
- Identify, encourage and build or support in automated processes wherever possible
- Coordination and communication within the team and with customers
- Mentoring and guiding the team members
- Managing periodic reporting on the progress to the management and the customer
The skills you bring
- require a full time bachelor’s degree in Telecom, Electronics, information systems or computer science or related discipline along with a strong understanding of the Unix-based operating system. If they are conversant with Cisco switches and Netbackup and database knowledge, it would be beneficial.
- L1 Proficiency in scripting in Unix Shell would give them an edge over their peers.
- Basic knowledge of databases and writing SQL scripts.
- Flair for troubleshooting software bugs.
Key Qualification
- Education: B.E/B.Tech/MTech in Computer Science, Telcom or information system from Reputed University
- Experience: not more than 1 year in relevant areas
“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”
Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 790898
Text from Ericsson's official job posting, formatted by HireSetu. The employer's own page is the final word on details.
HireSetu's note
One line decides who gets through
Not more than a year in relevant areas. A 2024 or 2025 graduate with a B.E/B.Tech/MTech in computer science, telecom or information systems is squarely in the target. Someone carrying three or four years of automation experience sits over the mark on paper. The posting says academic credentials are subject to verification, so the degree needs to hold up.
Unix appears twice in this listing, once in the skills and once in the education line. If your college projects ran on Linux, put that in the first two lines of your CV.
Support work comes first
Read the duties and the shape is clear: you pick up approved requirements and HLD documents from a managed service team, then write automation for defined tasks. The rest of the week goes on monitoring, backup and restoration, keeping process documentation current, running reports and walking new joiners through them. ELK and Prometheus are logging and monitoring stacks, so a chunk of your day is spent reading dashboards.
The AI and LLM line sits at the top, next to L1 RHEL and MS Office. That reads like a direction the team is exploring rather than the job you would start doing on day one. Ask where that work actually sits.
The shell is the real filter
Java or Python gets you in the door, but the scripting that shows up twice is the Unix kind: awk, sed, shell, plus SQL for the database side. Be honest about whether you can get a job done at a terminal without a GUI. Candidates who have only written application code will struggle here.
Ask about the shift pattern early. Managed service work runs against customer SLAs, and Noida teams cover windows that can stretch into the evening. Ask which language the team scripts in day to day as well; the listing offers a choice, and the answer tells you what to brush up on.
Drafted with AI from Ericsson's job posting and checked by Prashanth Jakkula before publishing. See our Editorial Policy.
How to apply
- Open Ericsson's careers site with the Apply button.
- Follow the application steps on the site and upload your resume.
- Keep the confirmation email or application number for follow-up.
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