Quality Assurance Engineer
Vanderlande — Pune I
Job Title Quality Assurance Engineer Job Description Job Description – Quality Assurance Engineer (SQA EU – SIH) The Quality Assurance Engineer is part of the Quality and Sustainability team at VOICE Pune and is responsible for the Site Incident Handling to support the Global Supplier Assurance team, and drives the activities to ensure materials delivered to project teams conform to specifications and other operational quality departmental activities. The Quality Assurance Engineer works closely with the Site Operations, Engineering, Technology and the Supplier Quality Assurance teams of Vanderlande. Required Education and Experience: Bachelor’s Degree in Mechanical, Metallurgy or Automobile Engineering with <10 years of related field/site and product quality experience. Essential Functions (Job Duties and Responsibilities): Investigate and resolve Site Incident Handling (SIH) issues related to installation, project execution, distribution centres, and suppliers; coordinate with Project Execution, Site Management, customers, Site Operations, Engineering, Technology, Logistics, and Supplier Quality Assurance teams; evaluate quality issues, set priorities, and provide timely project support. Lead problem-solving efforts to ensure containment, conduct root cause analysis, implement corrective actions, and establish systemic fixes to prevent recurrence. Report actions taken, escalate systemic issues where necessary, and maintain effective communication with stakeholders and the Supplier Single Point of Contact (SPOC). Independently handle SIH tickets in JIRA Tool, create SCAR requests, monitor progress, and communicate with stakeholders. Create and maintain quality reports, Technical Information Letters (TILs), and other documentation related to quality assurance activities. Gather, analyse, and present SIH quality data across sites, supply centres, and supplier performance trends. Provide regular reports and insights to stakeholders and internal teams. Identify and dri
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