Treasury Operations - Manager

State Street — Bangalore, India

Job Description What you will be responsible for: As Manager you will: Responsible for reviewing staff level work, preparing work when needed, demonstrate technical expertise, and ensure that all deliverables are completed accurately and within agreed upon time. Plan and manage day-to-day deliverables and ensure completion. Effectively coordinate activities between multiple departments within State Street globally. Participates in the research and resolution of operational issues and provide clients timely responses to inquiries as stated in the Service Agreement. Understand risk at the operational level and comply with the risk escalation chain including timely notification of issues. Escalate all delays and issues regarding assigned deliverables timely to AM, officer and/or AVP. Ensure effective use of automation by fully utilizing internal Applications, and standard macros; make recommendations for technology and process improvements. Direct point of contact with Client for coordination on day to day deliverables. Responsible to build Client trust while continuing to deliver accurate and timely client deliverables. Ensures all controls/checklists and procedures are adhered to as well as makes recommendations for improvement. Provide guidance, coaching, and development opportunities to staff, including coordination of training sessions when needed, and prioritize focus on all aspects of employee engagement events. Attend all relevant training classes; proactively seek out additional trainings to further career development. Implement all standard practices, processes, tools, and technology enhancements. Participate in the research and resolution of issues. Comply with internal, client specific and Standard Operating Procedures. To become an essential partner with our clients – trusted, strategic and proactive. Participate in client meetings and presentations as needed. Staff/resources planning, allocation and assignments. Provide feedback on decisions to hire, disc

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