Transaction Processing, Associate 2 (Open)

State Street — Hyderabad, India

Who we are looking for: We are looking for an Associate for our India office locations to service Custody Clients within our Transaction Services Group. Potential candidates will partner with clients and colleagues to manage the cash and trade transactions for clients. Candidates will be preferred with experience into trade & cash settlement, SWIFT messages and client interactions. Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the bank and deliver excellent service to clients Why this role is important to us: The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for: As an associate you will: Process & settle client trade/cash instructions to ensure deliverables are met timely Review and provide reporting to ensure deliverables are met for client inquiries Maintain working relationship with all client contacts During the course of normal day to day operation, be responsible for identifying any potentially issue and must report and/or escalate to the managers Research and resolve exceptions and issues Receive and resolve inquiries in a timely and accurate manner and communicate effectively with client when necessary Escalate unresolved issues to management as required Perform daily or weekly reporting functions for the team’s activities Ensure adherence to Standard Operating Procedures Keep up to date on broader internal/exter

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