Middle Office Automation Technical Expert - Officer

State Street — Bangalore, India

Job Description Summary This role builds and supports production workflows and low-code applications using automation tools such as UI Path, CoPilot Studio and Microsoft Power Platform. You will deliver automation that reduces manual effort in Middle Office operations and provide L2 support for live solutions. Job Description Who we are looking for A hands-on builder with experience designing workflows and lightweight apps, strong troubleshooting skills, and a production mindset. You can work with Operations SMEs to translate requirements into reliable automations with clear runbooks and evidence. Why this role is important to us Power Platform enables rapid automation of business processes. To scale safely, solutions must be built with resilience, governance, and supportability from day one. What you will be responsible for As Officer you will Build and maintain as UI Path, CoPilot Studio, Power Automate flows and Power Apps aligned to operational requirements and control expectations. Implement robust error handling, retries, logging, and clear exception routing to Operations. Support testing and transition: participate in UAT, cutover, and post go-live stabilisation. Provide L2 support: investigate failed runs, resolve configuration issues, and implement break-fix changes under change control. Produce and maintain runbooks, SOP updates, and evidence packs supporting audits and control testing. Identify recurring failure patterns and propose improvements to reduce operational noise and support load. Work closely with Governance/Release lead to ensure solutions follow standards and lifecycle requirements. Additional Key Responsibilities Continuous Improvement Suggest enhancements to improve throughput, reduce touchpoints, and increase straight-through processing where possible. Contribute reusable templates/components to speed up delivery across use cases. What we value These skills will help you succeed in this role: Strong problem-solving skills and attention to

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