Global Billing Operations - Manager

State Street — Bangalore, India

Background: State Street has established a Global Billing Function, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation. Basic Purpose of Job: The Invoice Review Lead will be responsible for all aspects of the invoice billing process including invoice raising, OOPS (Out of Pocket Expenses) invoicing, and invoice review across State Street global businesses spread across countries & regions. The Invoice Review Lead will manage a large team with a complex engagement model on a day-to-day basis. The individual will be directly responsible for daily management of accurate, consistent, and timely invoice deliverables. This individual will provide subject matter expertise in invoice preparation and review including receivables analytics. The Invoice Review Lead will also be responsible for managing State Street Global Advisors’ invoice production and review. In addition to Business As Usual (BAU) responsibilities as described above, this role will also be involved in process re-engineering, standardization, and automation efforts. Responsibilities:- Business As Usual (BAU) Activities: General responsibility for all operational invoicing activities End-to-end responsibility for a major group of the billing process: Invoice preparation and review Oversee and manage the invoice review team to achieve global consistency and effectiveness in controls; accurate, quality work; and transparency into activities and results. Maintain a robust control environment: process controls, process oversight and process governance responsibility Develop the team to adopt “owner’s mind set”, work inde

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