Client Implementation & Service - Senior Associate

State Street — Bangalore, India

Who we are looking for: Looking for professional who understand and manages the processes related to account openings for new clients, establishes accounts in State street systems for clients, Why this role is important to us: The team you will be joining is a part of State Street Corporation, deals directly with State street Client’s to process Account in various Systems. The client onboarding team monitor the progress of the account openings and actively communicate with relationship Managers to ensure that the account opening process is completed in a timely manner. What you will be responsible for: Completes/submits daily work as requested throughout the day. Maintains appropriate records of daily and monthly activities. Support the research and resolution process for exceptions, reconciliations, incorrect transactions and inquiries. Independently researches/resolves while keeping Senior Associate informed and seeks assistance, when needed, in a timely manner. Escalate unresolved issues to management as required. Ability to perform tasks effectively to strict deadlines and Must have skills in reporting/work allocation and other metrics data Teamwork and collaboration skills: ability to work effectively with others to enhance team efficiency and quality outcomes Compiles and submits necessary documentation to assist with responding to all client requests in a timely, thorough, and professional manner. Creates and fosters effective working relationships with internal clients, including Centers of Excellence, Shared Services Business Units and other users. Work in conjunction with individuals on the team as well as other Client Service teams, Shared Services/COEs, outsource partners, other business units and external clients as needed to ensure seamless processing according to the fund’s policies, to ensure that all Services Level Agreements are met. Ensure all deliverables which are going out of the firm are thoroughly reviewed Participate / Facilitate / execute f

View on HireSetu