Change Management - Manager

State Street — Bangalore, India

Who we are looking for The IT Enterprise Change Process Manager is a critical role for State Street and responsible for development of ITIL V4 / ITSM based Enterprise IT Change Management Strategy, Governance Model, Processes, Transformation / Remediation Plan and associated controls and then drive that plan to conclusion. Upon completion of the transformation, she / he will initiate BAU IT Change Management functions that include day-to-day management of Governance, collaboration across IT departments/Business Units as well as the monitoring and maintenance of the IT Change Management review, transformation and ultimately the managing functions for policies, processes and controls. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. What you will be responsible for Minimum Qualification and Experience: A minimum of Bachelor degree, preferably in Computer Science, Information Systems or any branch of Science, Engineering or Technology Strong knowledge of ITIL (preferably V4), IT Change Management (Application and/or Infrastructure) , systems development process, SDLC methodologies (Agile and Waterfall a plus) Proven experience in IT project deployment, Incidents and problem management Strong knowledge in Project manage

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