Retail Territory Manager Chennai

Shell — SHELL CENTRE – CHENNAI

, India Job Family Group: Commercial and Retail Worker Type: Regular Posting Start Date: June 26, 2026 Business Unit: Downstream and Renewables Experience Level: Experienced Professionals Job Description: What’s the role? As Retail Territory Manager, you are responsible for managing the relationship between Shell and Retailer/Dealer at site level through the S&O pillars of Care for People, Brilliant Basics & Site P&L, and ensuring consistent delivery of the Safe operations, Shell’s Customer promises, and profitability of a cluster of 15 to 20 sites. What you’ll be doing Identify Gaps in all aspects of site performance (including service and 'people') for responsible geographical area and mandate, advice or offer Retailer/Dealers Shell-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer/Dealer and Shell. Maximize all sales development potential whilst protecting Shell's interests, through the coaching and motivating of Retailer/Dealer. Manage and maintain positive Retailer/Dealer relationships, supporting them to achieve and maintain top class site performance (including counselling and performance management of underperforming sites / Retailers). Deliver Sales & Operations targets for geographical area through regular reviews and appropriate action plans. Ensure Retailer/Dealer implement all areas of the Customer Commitment and ensure compliance with the Site Operations/HSSE standards, contracts and manuals. Play a leading role in implementing the local retail strategy in order to secure the best possible network coverage while maximizing the shareholder interests. Ensure that Dealers' and retailers actions do not damage Shell's Reputation. Ensure that the retailers trains and develops their staff and understands the importance of people in delivering the Customer Commitment. What you bring We’re keen to hear from individuals wit

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