Workday Engineer, Workday Financials
ServiceTitan — India Bengaluru, Karnataka
Ready to be a Titan? ServiceTitan's Finance Business Technology (Finance BT) team is looking for a Workday Engineer, Financials to join our Bangalore office as a dedicated production support partner for our Procure-to-Pay (P2P), Record-to-Report (R2R), Tax, and Treasury stakeholders. This role is the front-line system owner for day-to-day BAU operations across corporate finance, ensuring that procurement workflows, general ledger activities, tax compliance systems, and treasury operations run smoothly. You will work closely with the US-based Finance BT team while interfacing directly with AP/Procurement, Accounting, Tax, and Treasury leadership. This is a versatile, cross-functional role well-suited for someone who enjoys variety, takes ownership of operational health, and is motivated by making complex finance processes more reliable and efficient. What you'll do BAU Production Support: Serve as the first point of contact for system-related requests from P2P, R2R, Tax, and Treasury stakeholders; triage, prioritize, and resolve Jira tickets within SLA Close Support: Partner with Accounting and Finance teams during month-end and quarter-end close cycles; support GL reconciliation workflows, journal entry processing in Workday, financial period management, and inter-company activities Security and Access Management: Execute access provisioning and de-provisioning in Workday Financials for P2P, R2R, Tax, and Treasury users; enforce Segregation of Duties (SOD) policies and maintain accurate access rosters Report Requests: Build, maintain, and deliver ad hoc and recurring reports from Workday and related Finance systems to support AP/procurement tracking, GL analysis, tax reporting, and cash and treasury operations Incident Management: Document, track, and escalate system issues; partner with the US-based Finance BT team to drive resolution, root cause analysis, and preventive follow-up Process Documentation: Create and maintain runbooks, SOPs, and user guides for recurr
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