Technical Analyst

Sensormatic Electronics — Pune-Maharashtra-India

IT Technical Analyst Location: Pune/Bengaluru, India (Hybrid) Employment Type: Full‑time Build your best future with Johnson Controls As a global leader in smart, healthy, and sustainable buildings, we help our customers reimagine performance for people, places, and the planet. Join a team where your voice is heard, your ideas drive outcomes, and your career can grow through meaningful work and learning opportunities. The Opportunity We’re seeking a IT Technical Analyst responsible for translating business requirements into technical solutions, supporting and enhancing enterprise applications, and ensuring stable, efficient system operations. This role works closely with business stakeholders, IT teams, and external vendors to deliver reliable technology solutions aligned with organizational goals. Key Responsibilities Analyze business processes and gather functional and technical requirements from stakeholders Translate business requirements into technical specifications, solution designs, and test scenarios Provide application support, including issue triage, root cause analysis, and resolution of production incidents Support and/or lead system enhancements, integrations, and small-to-medium IT projects Coordinate with development teams, vendors, and cross-functional partners to deliver solutions Create, execute, and document test scripts; validate solutions against business requirements Ensure compliance with IT standards, change management processes, and security policies Document system configurations, processes, and support procedures Provide user support, training, and knowledge transfer as required Continuously identify opportunities to improve system performance, reliability, and user satisfaction Qualifications Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience) Minimum 5+ years of experience in a Technical Analyst, IT Analyst, or similar role supporting enterprise applications Strong e

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