Advanced Software Engineer
Scientific Games — Bangalore, India
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position Summary Job Title: Delivery Manager Location: Bengaluru Experience: 14–18 Years Role Overview The Delivery Manager is responsible for end-to-end delivery of programs, projects, and managed services, ensuring successful execution aligned with customer expectations, contractual commitments, quality standards, and business objectives. The role involves managing delivery teams, stakeholder engagement, financial performance, risk mitigation, and continuous improvement initiatives. Key Responsibilities Delivery & Program Management Own end-to-end delivery across projects/programs. Ensure delivery within agreed scope, schedule, quality, and budget. Drive governance, project reviews, status reporting, and executive communications. Establish delivery plans, milestones, dependencies, and resource allocation strategies. Monitor KPIs, SLAs, and customer success metrics. Customer & Stakeholder Management Act as the primary delivery contact for customers and internal stakeholders. Build strong customer relationships and ensure high customer satisfaction. Manage escalations effectively and drive timely resolution. Conduct executive governance reviews and present delivery performance to leadership. Team Leadership Lead and mentor cross-functional teams across engineering, operations, testing, and support functions. Drive employee engagement, capability development, and performance manag
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