Team Lead Software Systems Engineering

Sabre India — Bengaluru, Karnataka, India

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. Sabre is seeking a talented Lead Site Reliability Engineer to support the PNR SRE Team in Bangalore. This team supports the operations of the "Reservations" suite of products at Sabre and is globally distributed across US, Poland and India. We are looking for a team member to join this team and be focused on ensuring the stability and reliability of the services, automated delivery, increasing velocity of releases, and working with us on incorporating best practices, high quality and ensuring overall great customer experience for Sabre customers. The team member must practice SRE principles and should strive to reduce toil and treat reliability as a feature. This role will report to the team manager. Role and Responsibilities: Provide application on-call support (8–12-hour shifts, one week at a time), responding to system alerts/pages, troubleshooting issues, and taking action when needed. Participate on incident bridges and lead investigation of severe issues affecting customer experience. Review, execute, validate and monitor changes to ensure stability and risk are addressed Build alerting and monitoring solutions for new or existing services in GCP, and other observability tools. Continuously improve reliability by engaging in SRE practices such as blameless postmortems, building SLIs for CUJs, reducing toil and increasing automation. Support development partners

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