Network Engineer II - IN

Rackspace Technology — IND-Gurgaon

Location - Gurgaon, Bangalore What we’re looking for To support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defence is looking for an Indian based Security Engineer, with a specialist in Network Security to support Rackspace’s strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Sr. Security Engineer, who has a proven record of accomplishment in the design, delivery, management, operation and continuous improvement of enterprise-level cloud security platforms or delivering managed security services to customers. The primary focus will be on the design, implementation, management, operation and continuous improvement of cloud-native security across customer Microsoft Azure, AWS and/or Google Cloud Platform (GCP) environment. You will also be required to liaise closely with the customer’s key stakeholders, which may include incident response and disaster recovery teams as well as information security. Key Accountabilities Ensure customer's network security and Azure environments remain secure, stable, and operational always. Assist with customer onboarding activities including: Platform onboarding Firewall policy implementation Azure network configuration Service transition and operations support Provide advanced operational support for Palo Alto and Fortinet firewall environments deployed in Azure and hybrid infrastructures. Investigate, troubleshoot, and resolve complex firewall, VPN, routing, and connectivity incidents. Own incidents through to resolution within L2 scope while ensuring clear communication with customers, stakeholders and within the Team. Perform detailed analysis of security and network events, identify incidents, and implement corrective actions. Manage and assist with firewall rule changes, policy optimizations, upgrades, migrations, and configuration updates. Troubleshoot App-ID, URL Filtering, IPsec & Remote VPN, Static & Dynamic routing, NAT, co

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