Cloud Services Operations - Senior (WIndchill)

PTC Inc. — IND-Pune - Marisoft

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. The Cloud Technical Track is responsible to execute the technical deliverables of the PTC Cloud delivery functions and create innovation for the PTC Cloud Portfolio Solutions. Members of the Cloud Technical Track combine strong PTC product knowledge and Public Cloud expertise and security standards to meet or exceed customer expectations. Job Summary: At this level, employees are developing specialized level job competencies in PTC Products, platform software, and Cloud DevOps Strategies. Employees at this level exhibit professional/cross-functional collaboration skills and own workstreams for Cloud internal and customer-facing projects. Employees at this level are leading and mentoring lower-level contributors. Employees will progress once competencies of the job are further developed. Roles & Responsibilities: Install / Deploy Defines the optimal procedure to install or deploy PTC Applications and its supporting 3rd Party Software. Evaluates install and deployment procedures for required changes based on version changes of PTC Application and its supporting 3rd Party Software. Demonstrates ability to resolve customer changes for best practice requirements independently. Configure/Maintain Evaluates and identifies required changes to the rehost or refresh procedures based on the different version of PTC Application Software. Creates execution plans for the setup and configuration of Single Sign On for customers. Demo

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