Assoc Technical Svc Spec

Medtronic — Mumbai, Maharashtra, India

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. Provides in-house repair service in a repairing/service center or on-site technical service and support without sales & service quota. Provides technical advice to customers, sales personnel, and healthcare professionals responding to product related questions, issues and problems. Provides sales personnel with technical data necessary for the demonstration of products. Acts as a liaison between sales personnel and customers on technical issues. May make technical presentations at sales meetings and customer locations. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATING FACTORS Autonomy: Entry-level individual contributor on a project or work team. Works with close supervision. Organizational Impact: Delivers work of limited scope, typically smaller, less complex projects or related activities. Innovation and Complexity: Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex. Makes minor changes in systems and processes to solve problems . Communication and Influence: Communicates primarily with internal contacts within immediate group. Contacts others to gather, confirm and conv

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