Lead Technical Program Manager

Mastercard — Pune, India

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Technical Program Manager Overview The Prepaid team is looking for a Lead Technical Program Manager to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role In this position, you will need to: • Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program • Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery • Build and maintain integrated project schedules that account for internal/external dependencies, differing delivery approaches, numerous constraints, and adequately factor in contingency for unplanned delays • Learn how to negotiate features and associated priority and help the team and their customers reach consensus • Collaborate with engineering managers to secure resources, scope efforts, set priorities and establish delivery milestones • Figure out the sequencing of the work so that engineering execution can be optimized • Identify blocking issues and manage their resolution • Manage project communications, and may be the firs

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