Analyst

Mastercard — Gurgaon, India

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst OVERVIEW Mastercard Services, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, platforms, information, loyalty and risk management services to financial institutions, retailers and governments worldwide. The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. As part of the Services Data & Productivity Engineering team, the successful candidate will drive world-class operations at the core of all product development, delivery, and support. They will support a comprehensive process improvement strategy with a focus towards achieving scale for future growth by improving quality and efficiency across the Services division through the identification and development of business process automation solutions. ROLE • Manage complex resolutions, and design and develop automation solutions to complex problems • Contribute to ongoing incubation of new low code applications • Manage the overall coordination, status reporting, schedules and stability of

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