AI Engineer

Mastercard — Pune, India

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary AI Engineer Mastercard’s Business & Market Insights (B&MI) group empowers organizations to achieve growth & innovation goals by providing unparalleled data-driven insights and advanced analytics. By leveraging proprietary data and global expertise, B&MI helps businesses make smarter, more informed decisions that drive profitability and success. We turn complex data into actionable strategies that lead to better outcomes and sustained competitive advantage. We are currently looking for a ‘Lead Engineer, Machine Learning Engineering’ for Operational Intelligence Program, within B&MI group. This role will lead ML engineering team to execute on AI/ML strategy for the program that enables business growth, enhances customer experience, and ensures delivery of secure, scalable, and high-performing software solutions. As a technology leader, this role will also focus on engineering best practices, next gen innovation and stakeholder management, while fostering a culture of continuous learning and technical excellence within the team. Roles and Responsibilities: • Implement multi-agent intelligence frameworks (LangGraph, CrewAI, AutoGen) to enable reasoning, coordination, and adaptive decision-making across specialized AI agents. • Design and operationalize multi-modal AI pipelines combining text, image, tabular, and graph data using transformer-based architectures (BERT, CLIP, LLaVA, T5, Whisper, etc.) for unified intelligence. • Build scalable RAG and G

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