Specialist - Fiduciary

Marsh McLennan — Mumbai - Hiranandani

Company: Guy Carpenter Description: We are seeking a talented individual to join our Fiduciary team at Guy Carpenter, a Marsh business. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Specialist – Fiduciary We’re seeking a colleague to ensure seamless accounting of Fiduciary portfolio assigned for either Client / Insurer or Third Party agents (Commission Agents). Accountable for collection and settlement of premiums/Claims from/to Client / Re-insurer and ensuring resolution of queries if any. Ensuring highest proficient handling as per Fiduciary perspective and accuracy for the accounts assigned We will count on you to: To ensure timely delivery based on the agreed standards on accuracy and productivity Focus on debt collection from Clients for Premiums / fees and Claims from markets Resolution of queries raised by Client and insurers including prompt response to their satisfaction Ensure adherence to policies & procedures as per organization’s standards and laid out SOPs Review of Process manual and seek clarity where required Update self with knowledge of the core product principles and regulations to align with the continuous learning culture at MMC Ensure that all statutory and company regulations are followed while processing work to protect clients, colleagues and the business interests of the company Contribute to the development of a supported and flexible working environment ensuring business needs are met at all times Achievement of individual performance measures as outlined and targets set within performance appraisal as agreed with line manager Understand and contribute to the achievement of individual and departmental Key Performance Indicators and Service Levels Agreements Working towards enhancing customer/client experience whilst adding value to the respective end-to-end business process Displaying professional communication skills at all levels within MMC and with

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