Oliver Wyman - AI Product Enablement Manager - Gurugram

Marsh McLennan — Gurugram - Horizon

Company: Oliver Wyman Description: Oliver Wyman is looking to bring onboard an experienced professional as an AI Product Enablement Manager to join our IMEA (India, Middle East, South Africa) Q uotient Inside Team! This role will be based out of our Gurugram Office. Job Overview: The Quotient Inside AI Product Enablement Manager leads the day-to-day execution of the AI Capability & Enablement function within Quotient Inside. Operating at the intersection of Product Strategy and Product Delivery, this role translates firm-wide AI priorities into structured coaching, triage, experimentation, and scalable guidance. This role serves as a linchpin between strategic intent and practical execution — owning the operating rhythms, stakeholder coordination, and workflow management that enable AI usage to scale responsibly across Oliver Wyman. The Manager is both hands-on and systems-oriented, ensuring high-quality enablement while identifying patterns, gaps, and improvement opportunities. Key Responsibilities: Coaching & AI Experimentation Provide AI coaching through office hours, working sessions, and 1:1 support with colleagues who reach out via feedback channels Guide colleagues in translating ambiguous problems into AI-solvable use cases Conduct hands-on experimentation with AI tools, including: Meta-prompting refinement Custom GPT configuration Workflow prototyping For high-value or repeatable problems, facilitate sessions that teach approach and thinking — not deliver final outputs. Community Engagement & Triage Monitor OW channels and serve as a clearing house for responding to AI questions and actioning requests Assess inbound needs and route appropriately: Direct bugs or platform issues to formal feedback mechanisms Guide general AI usage questions to living exemplars, prompt libraries, or training materials Connect teams tackling similar use cases across Oliver Wyman and Marsh Maintain clarity and professionalism in high-frequency interaction with senior and junior

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