Associate Director - Training
Marsh McLennan — Mumbai - Hiranandani
Company: Marsh Risk Description: We are seeking a talented individual to join our Training (Insurance Operations) team at Marsh Risk, a Marsh business. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Associate Director – Training (Grade F) The Senior Learning and Development Specialist will play a pivotal role in designing, developing, and delivering comprehensive training programs tailored to the needs of our colleagues in India, and the Pacific region enterprise wide. This role will have a systems and induction training focus, helping colleagues navigate and effectively use our operating systems and processes. At times, the role will be required to step-in and support other team members on technical training activities. The role will collaborate closely with internal systems subject matter experts and cross-functional teams in India and the Pacific region, to ensure delivery of training that is aligned with business goals, systems use requirements and compliance requirements. The role will also have responsibility for the development and ongoing implementation of onboarding and induction training for roles in India who work directly with teams in the Pacific. We will count on you to: Systems Training Work with systems subject matter experts and other key stakeholders to determine learning requirements for a variety of audiences – including systems and procedures Design and develop high quality and engaging, end-to-end systems training courses. This includes , instructional materials, e-learning modules, instructor-led courses (virtual hybrid and in-person), blended learning programs and other materials as required Development of learning events and learning pathways using Workday and Degreed platforms Oversee the learning management system (LMS) to ensure efficient set up, user engagement and reporting Stay up to date with the latest instructional technologies and tools, recommend
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