Assistant Manager - Operations - Economic Zones - Chennai

Majesco — Tamil Nadu, India

ROLES & RESPONSIBILITIES Job Purpose/Objective Responsible for ensuring the warehouse operates at peak efficiency in multi shift Operation, by determining product handling and storage requirements, equipment utilization, inventory management, Gate In/Out processes, TAT Adherence, OTR and OTD in shipping with customer satisfaction. Focusing HSE in each Operational Tasks. Key responsibilities • Supervise daily activities of the warehouse/ yard operations, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service • Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals • Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met. • Managing Shift roster Keeping track of Shift Attendance and effective Manpower Planning. • Work Load Levelling and Lobur Productivity • Manpower Productivity and Adherence on Inbound / Outbound TAT • Understanding the Multi customer KPI’s and SLA’s and ensuring the Deliverables to Meet the same. • Ensuring the Inventory Controls including cycle count, Perpetual Inventory and Maintaining with Zero Inventory Variance and coordinating for Internal and External Stock audit for with Zero Non-compliance. • Ensuring timely updating of Operating Systems (WMS etc.) • Schedule and oversee warehouse team to meet the demands of the customer and manage the flow and quality of work to maximize efficiency and minimize overtime • Meet regularly with operations leads to review, analyzing, and developing actionable plans for productivity and loss prevention. • Ensuring timely data captures all the activities taking place in WH in shift. • Coordination with different departments for timely completion of tasks assigned • Ensuring the Documents Management and Responding and supporting in Audits. QUALIFICATIONS & COMP

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