Regional Ops SME

Maersk — India, Pune, 411014

Job Purpose/summary: The Regional Operations SME enables the successful implementation and adoption of global solutions by translating global standards, operating models, and platform capabilities into practical and executable processes within regional operations. The role serves as a primary bridge between Global Solution SMEs and Center teams, including xPOs, Platform, Technology, and business teams, providing deep Lead Logistics process expertise, operational insights, and execution support to ensure solutions are effectively integrated into day-to-day operations and deliver intended business outcomes. Working closely with business teams and Center teams, the role supports SCP migrations, drives implementation readiness, solution adoption, process standardization, and continuous improvement while ensuring regional business requirements and operational realities are appropriately represented. The role is accountable for enabling execution, supporting regional transformation initiatives, and driving sustainable business outcomes. Equally important, the role captures frontline feedback, operational constraints, adoption challenges, and improvement opportunities to help refine global solutions, close design-to-execution gaps, and improve long-term scalability and effectiveness. Key responsibilities: Support SCP migrations and implementation activities for new and existing customers, ensuring operational readiness, business adoption, and seamless onboarding. Translate global standards, operating models, and solution designs into executable processes and practical operating practices that support regional business requirements. Drive process standardization and continuous improvement initiatives by promoting global standards, identifying process gaps, and implementing scalable operational improvements. Accelerate the adoption and effective utilization of SCP and other strategic platforms by partnering with business teams, Global Solution SMEs, Platform, Technology, and

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