Operations Support

Maersk — USIND01 - Indianapolis - 4720 Kollman Road

About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. We are hiring an Operations Support in Indianapolis! Monday through Friday 12:00pm to 8:00pm The Operations Support role is responsible for assisting the manager with daily planning and monitoring of the overall finance operations of paid transportation. Work closely with warehouse staff and provide support for customer payments and hauler settlements. Essential Duties and Responsibilities: Resolve billing issues with Operations. Review, research, and resolve Missing POD’s. Receive, research, process, and track driver ATD’s. Receive, review, process, track returns. Monitor and maintain each assigned driver. Routing/Attaching outbound shipments Quoting new shipments Communicate with relevant corporate personnel at all levels. Other duties and tasks assigned as requested. High Volume Data Entry Assist with customer service issues as they arise. Follow-up with Operations with billing-related issues. SKILLS/COMPETENCIES: Experience with customer service or operations support.

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