Lead Logistics FinOps Team Lead - USA

Maersk — IN - Chennai

The Team Leaders is responsible for overseeing end-to-end financial and operational transactions with a strong focus on accuracy, compliance, and customer-centric outcomes. This role integrates Finance Operations (FinOps), Operations, and Customer Experience (CX) by ensuring that financial processes such as billing, invoicing, cost management, and dispute resolution are executed seamlessly while delivering a positive and transparent customer experience. The position combines deep accounting expertise with operational leadership to drive financial integrity, process excellence, and customer satisfaction, acting as a critical bridge between Finance, Operations, and CX teams. Shift - 6PM to 3 AM (Can be rotational basis business needs) Experience Required Minimum 8 years of overall professional experience . Minimum 3 years of people management experience - leading and managing a team of approximately 25–30 employees . Proven ability to drive team performance, manage stakeholder expectations, and deliver operational objectives in a fast-paced environment. Key Responsibilities 1. Accounting & FinOps Operations Oversee and ensure accuracy in all financial transactions, ensuring compliance with accounting principles, regulatory requirements, and internal controls. Manage cost and budget accounting including allocation of direct/indirect costs, variance analysis, and performance reporting. Lead Accounts Payable (AP), Accounts Receivable (AR), billing, and invoicing processes with a focus on timeliness, accuracy, and customer clarity. Ensure end-to-end invoice lifecycle management (creation, validation, dispute handling, and closure). Drive adherence to standardized FinOps processes, including job costing, rate validation, and revenue/cost reconciliation. Monitor financial KPIs such as invoice accuracy, aging, disputed volumes, and revenue leakage. 2. Customer Experience (CX) Integration Ensure billing accuracy and transparency, minimizing customer disputes and improving fir

View on HireSetu