Strategic Business Lead - IFM

JLL — Bengaluru, KA

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: We are seeking an experienced and strategic Integrated Facilities Management (IFM) Business Leader to lead one of our largest and most complex client portfolios. The role will provide overall leadership for a large-scale commercial real estate portfolio exceeding 11 million square feet and a dedicated account team of 400+ professionals. This position goes beyond operational management. The successful candidate will serve as a trusted advisor to senior client stakeholders, bringing a consulting-led mindset to workplace and facilities strategy, operating model design, vendor governance, commercial optimization, and long-term account growth. The individual will be accountable for delivering operational excellence while driving strategic outcomes, strengthening executive relationships, identifying transformation opportunities, and ensuring sustainable business performance for both the client and JLL. Key Responsibilities: · Provide overall leadership and governance for a large-scale IFM portfolio across multiple sites and business functions. · Act as the senior accountable leader for service delivery, operational performance, client satisfaction, financial outcomes, and account growth. · Develop and execute multi-year account strategies aligned to client business objectives and workplace priorities. · Serve as a strategic advisor to client leadership teams, helping evaluate and optimize fa

View on HireSetu