Key Account Manager

JLL — Hyderabad, TS

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position: Key Account Director, Hyderabad Business: Property and Asset Management, Hyderabad What this job involves You will oversee the entire Property Management Services for a portfolio client . Key Account Director (KAD) is responsible for overall portfolio performance, client satisfaction, financial management, operational excellence and strategic growth. Lead end-to-end property management operations across a 17 million sq. ft. portfolio by ensuring operational excellence, financial performance, technical reliability, statutory compliance, client relationship management and large team management also ensuring business profitability. 1.Strategic Account Management Act as the single point of contact for the client. Develop long-term account strategies aligned with client objectives. Achieve contractual KPIs, SLAs and governance requirements. Drive client retention, contract renewals and business expansion. undefined 2.Property Operations Oversee operations across multiple commercial assets.Standardize operational processes across all sites.Monitor service delivery quality through regular audits.Lead business continuity and emergency preparedness programs.undefined 3. Technical Services (MEP) Ensure reliability of Electrical, HVAC, DG, Fire & Life Safety, Plumbing, STP/WTP, Elevators, BMS, and ELV systems.Review preventive and predictive maintenance strategies.Improve equipment uptime and asset lifecycle.Lead

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