Sub-Regional Hub Lead

JLL (Jones Lang LaSalle) — Mumbai, MH

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Sub-Regional Hub Lead What this job involves: This role will be the single point of contact for HSBC in the sub-region, dedicated to ensure a high level of client interface and develop client relations with their satisfaction on their facilities. This role is responsible for managing all aspects of the facilities / property management service delivery system on the client project, primarily Asset Management and Operations. In this capacity, You will be accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client real estate / Facility team and business units, coordination with other key managers within the client alliance partner organizations and customer satisfaction. Accountabilities Major details will be: Own the Super KPI process, results, comments and associated Action Plans Provide the leadership to the Facilities Management team at the client site/country FM lead Manage to the GMP and OM budgets of the countries Be the single point of Management Control for FM in the country In consultation and collaboration with all managers oversee the operation, staffing, performance and development of the Facilities Management service Bring innovation in to the service delivery Ensure client satisfaction with the

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