Senior Facility Executive

JLL (Jones Lang LaSalle) — Mumbai, MH

: Lead the delivery of comprehensive soft services operations at the Client's Powai facility, including F&B, housekeeping, events, pantry services, and workplace amenities, maintaining premium standards of service, hygiene, compliance, and guest satisfaction while driving operational excellence and vendor management. : • Oversee day-to-day soft services operations including pantry/cafeteria, meeting/event setups, housekeeping, and workplace amenities as per scope and standards • Monitor food quality, presentation, service timing, portion control, and adherence to FSSAI and safety guidelines • Coordinate with vendors, catering partners, and internal teams to ensure smooth delivery, SLA compliance, and issue resolution • Maintain inventory, oversee supply stocks, validate vendor bills, and support cost control initiatives • Collect and document employee and guest feedback, resolve complaints promptly, and implement continuous improvements • Prepare and update service, hygiene, and audit checklists; ensure audit and statutory documentation is current and compliant • Conduct regular facility inspections, safety checks, pest control coordination, and waste management activities • Provide comprehensive on-ground support for corporate events, conferences, town halls, and executive meetings • Ensure strict compliance with health, hygiene, security, statutory regulations, and company policies at all times • Prepare daily/weekly/monthly MIS reports and support management reporting requirements • Act as primary liaison between client, vendors, and JLL management team • Implement facility standards, best practices, and service improvement initiatives • Willing to work in flexible : • Bachelor's degree/diploma in Hospitality Management, Hotel Management, Facility Management, or related field • 3-5 years of progressive experience in corporate soft services, F&B operations, integrated facility management, or events • Strong communication, stakeholder management, and multi-service

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