Guest Relation Executive

JLL (Jones Lang LaSalle) — Hyderabad, TS

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The India Workplace team creates environments where employees, visitors and talent experience JLL at its best. The front desk coordinator is the first point of contact for everyone who walks through our doors, delivering the front-of-house experience and ensuring every interaction is warm, seamless and sets the tone for what JLL feels like. Working closely with the hospitality lead, this role is the foundation of our guest services, employee experience and day-to-day office operations. For someone with the right mindset and drive, this role is a launchpad into a broader career in workplace experience. Responsibilities: Guests & visitors: ● Welcome all guests, candidates and visitors warmly and professionally — ensure every person who enters the office feels valued from the moment they arrive. ● Operate the guest management system (Envoy) day to day, ensure seamless visitor access and flag any bottlenecks in the visitor journey to the hospitality lead. ● Ensure the front desk, lobby and guest pantry areas are always clean, organised and ready for guest arrival. ● Deliver personalised hospitality including recognising repeat visitors and coordinating welcome-back arrangements with pantry personnel ahead of their arrival. ● Follow security protocols including visitor registration, pass issuance and escort procedures — escalate any concerns to the hospitality lead. Employees: ● Be a visible, approachable and proactiv

View on HireSetu