Facility Executive

JLL (Jones Lang LaSalle) — Bengaluru, KA

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Soft Services Executive - Job Description Position Overview The Soft Services Executive is responsible for managing and overseeing the delivery of soft facilities management services to ensure high-quality, cost-effective operations that meet client expectations and contractual obligations. Key Responsibilities Service Delivery Management Oversee day-to-day delivery of soft services including cleaning, catering, waste management, landscaping, pest control, and reception services. Ensure all services meet agreed service level agreements (SLAs) and key performance indicators (KPIs). Conduct regular site inspections and quality audits to maintain service standards. Vendor and Contract Management Manage relationships with third-party service providers and subcontractors. Monitor vendor performance against contracts and SLAs. Negotiate service agreements and manage contract renewals. Coordinate vendor scheduling and ensure compliance with company policies. Client Relationship Management Act as primary point of contact for client soft services matters. Address client concerns and resolve service issues promptly. Prepare and present regular service performance reports. Build strong client relationships to identify opportunities for service enhancement. Budget and Cost Control Develop and manage soft services budgets. Monitor expenditures and identify cost-saving opportunities. Process invoices and ensure accurate financ

View on HireSetu