Duty Manager
JLL (Jones Lang LaSalle) — Chennai, TN
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Executive Work Dynamics What this job involves: Job Aim Duty Manager, Facilities will be responsible for managing all aspects of day to day service delivery in during the shift. He/ She also will be accountable for proper usage and functionality of the technologies implement at site Key Skills Helpdesk Front office Client management Attending phone calls Client’s Events coordination Café operations, Day to day operations Security & HK Operations General operations Sound like you? In this role, your key responsibilities will include: Responsibilities Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process Clearing of C-mail / Government agencies mail to the proper recipient. To ensure accident or crises management is addressed immediately Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep Security Operations Attending the shift briefing To ensure Security muster, deployment and make sure to acknowledge on the register
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