Guest Service Ambassador

JLL — Hyderabad, TS

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Guest Service Ambassador Integrated Facilities Management — Corporate Solutions (Country, Region) What this job involves: Mastering the front desk Top-level skills in guest relation is a non-negotiable prerequisite of this role. As the person in charge, you’ll be responsible in developing the necessary policies and procedures for all reception-related functions. Likewise, part of your to-do list is to make sure that the latest magazines, newspapers and brochures are on display in the reception — add in the client directory signage, too! Outdated ones, however, should already be out of sight. Specific Duties Site Operations: l Create a comfortable, welcoming and hospitable experience for employees and their guest. l Boost agility in the workplace by managing up-to-date visitor information. l Handle internal & external calls and correspondence. l Anticipate client needs through observation to create memorable experiences. l Manage stationery requisition and related inventory management. l Adhoc responsibilities assigned by Facilities Manager. Customer Services: l Foster a sense of community and create happiness at work for our team, our client and their guest. l Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service. Visitor Management: l Provide personable and efficient visitor registration services. l Ensure regulatory compliance in managing v

View on HireSetu