Assistant Manager, Soft Services

JLL — Noida, UP

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Assistant Facilities Manager (AFM) for Soft Services holds comprehensive responsibility for the soft services operations of their assigned facility. This expansive role involves directing the planning and delivery of all facility-related and administrative support services, requiring the manager to take full "ownership" of the site to ensure daily monitoring and delivery align strictly with established Service Level Agreements (SLAs) and Statements of Work (SOWs). Operationally, the AFM manages overall housekeeping operations, routinely reviews these operations to implement necessary changes, and takes full facility rounds to identify, note, and close out snagging and de-snagging observations. Beyond general cleanliness and upkeep, day-to-day site management encompasses setting up daily events, managing meeting and training rooms, and overseeing the strict deployment, usage, and maintenance of housekeeping tools, machinery, and equipment. A significant portion of the role centers on meticulous vendor management and asset protection. The AFM provides heavy oversight by tracking and monitoring vendor activities—including execution, purchase orders (POs), invoices, and final quantities—while ensuring all records are maintained and submitted with proper supporting documentation. They are also tasked with coordinating with Original Equipment Manufacturers (OEMs) for service obligations, managing system bre

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